Refund policy

Refund Policy

We want you to love your purchase.

Returns are accepted within 14 days of delivery for unused items in their original condition and packaging.

To request a return, please contact us at muarjewelry99@gmail.com before sending the item back.

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

Personalized or custom-made items cannot be returned.

Refunds are processed after the returned item has been received and inspected.